We are looking for highly capable and customer-obsessed Agent Engineers / Forward Deployed Engineers to lead technical deployments of IntentLab inside large engineering organizations. This role requires strong engineering fundamentals, hands-on agent experience, sharp customer instincts, and the ability to operate independently in ambiguous, high-stakes environments.

Key Responsibilities

Customer Deployments

• Lead end-to-end technical deployments of IntentLab inside customer engineering organizations.
• Wire our system into customer codebases, CI/CD pipelines, and cloud infrastructure.
• Own the customer technical lifecycle from first integration through steady-state operation.

Agent Engineering

• Build and tune custom agent behaviors, tool integrations, and evaluation harnesses for each customer's backend.
• Debug agent performance across distributed systems and unfamiliar production code.
• Validate integrations and maintain reliable system performance in customer environments.

Customer Partnership

• Lead demos, pilots, and technical workshops with engineers, platform leads, and CTOs.
• Build deep relationships with customer engineering teams and drive adoption from the inside.
• Translate customer pain and usage patterns into product and research priorities.

Execution & Craft

• Bias toward shipping fixes and features yourself rather than filing tickets.
• Write crisp documentation, reference integrations, and playbooks that turn one-off wins into repeatable ones.
• Operate at the edges — name problems, propose solutions, drive to done.

Qualifications

• 3+ years of software engineering experience, with a strong foundation in backend or infrastructure work.
• Hands-on experience with LLMs and agent systems: prompt engineering, tool use, evals, multi-step orchestration.
• Familiarity with distributed systems, containers, CI/CD, and cloud platforms (AWS/GCP/Azure).
• Proficiency in at least one modern language (e.g., Python, TypeScript, Go).
• Strong written and verbal communication — comfortable with senior engineers and executives alike.
• Self-directed by default; comfortable with ambiguity, context switching, and sustained intensity.
• Based in the Bay Area or willing to relocate (onsite role).

What We Value

• Customer empathy and end-to-end ownership.
• Bias toward execution over planning to execute.
• Technical curiosity and exploratory rigor.
• Pragmatism over over-engineering.
• Grit in high-intensity, ambiguous environments.