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CRM Gamification Manager

GrowetalentsAnywhere

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Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.
Perfect for those who aim to:
  • Develop and maintain user loyalty programs;
  • Generate ideas and launch gamification mechanics, including lootbox maps, minigames, and scratch cards with online and offline rewards;
  • Manage CRM bonus campaigns and user communications;
  • Monitor campaign performance daily and continuously improve results;
  • Analyze user behavior and key product metrics to identify insights and opportunities;
  • Segment audiences and build engagement flows across the user journey;
  • Collaborate closely with Product, CRM, Marketing, Design, Content, Sponsorship, and Brand teams.
Experience you’ll need to bring:
  • 2+ years of experience as a CRM, Retention, or Gamification Manager within the online gambling industry;
  • Hands-on experience with CRM platforms (Smartico or similar is a must);
  • Strong understanding of user acquisition, engagement, retention, and loyalty in B2C products;
  • Experience with user segmentation and basic HTML knowledge;
  • Experience working with analytics tools and bonus mechanics (free spins, cashback, deposit bonuses);
  • Experience collaborating with cross-functional teams;
  • Upper-Intermediate English or higher (Spanish is a plus).
It’s a perfect match if you have those personal features:
  • Friendly, professional, and result-oriented mindset;
  • Curious, thoughtful, and attentive to details, especially when it comes to user experience;
  • Fast, transparent, and effective communication skills;
  • Comfortable working with numbers and metrics, or motivated to develop in this area;
  • Proactive, responsible, and eager to test new ideas and continuously improve.
Our clients offer competitive benefits to support your professional and personal growth, including:
  • Health & Wellness Focus;
  • Global Medical Coverage;
  • Growth Opportunities;
  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
  • Performance-Driven Rewards;
  • Dynamic Work Environment.

Apply, and let your growth journey begin.

Apply for this role