Hardware Engineer
Infrastructure operations · shared across sites
Reports to: Director, Hardware Engineering
Location: Pleasanton, CA (hybrid) or assigned site; travel up to 25%
Department: Infrastructure & DC Operations / Systems Engineering
Position summary
The Hardware Engineer owns hardware lifecycle for GPU and supporting infrastructure assets, including fleet health monitoring, RMA workflows, firmware management, and long-range capacity planning. The role is the technical owner of the physical compute platform.
Key responsibilities
- Monitor GPU and server health including thermal, error rates, and component failures
- Drive the RMA process with vendors (NVIDIA, Supermicro, HPE, and others) end-to-end
- Manage firmware, BIOS, and BMC upgrade campaigns across the fleet
- Develop hardware burn-in and acceptance test procedures, including NCCL and stress tests
- Investigate hardware failures and produce vendor-grade root cause analyses
- Maintain hardware inventory, asset records, and CMDB accuracy
- Drive capacity planning across compute, storage, and networking
- Coordinate with Procurement on spare parts strategy and stocking levels
- Author hardware engineering runbooks and operational procedures
- Support new platform bring-up, qualification, and reference architecture validation
Required qualifications
- 5+ years in hardware engineering, systems engineering, or data center engineering
- Deep knowledge of x86 server architecture, GPU systems, and modern storage
- Hands-on experience with NVIDIA HGX, DGX, or hyperscale-class systems
- Strong Linux fundamentals and scripting skills (Python, Bash)
- Bachelor's degree in computer science, electrical engineering, or related field
Preferred qualifications
- Experience with NVIDIA Mission Control, Base Command Manager, or Bright Cluster Manager
- Familiarity with IPMI, Redfish, and vendor management interfaces
- Knowledge of liquid cooling and high-density power architectures
- Experience operating fleets of 1,000+ GPUs