Degree: Computer Science or related bachelor’s
Experience: 3+ years SaaS implementation experience
Responsibilities:
• Configure CRM integrations (HubSpot, Salesforce)
• Implement call-recording ingestion (Gong, Clari, Teams)
• Support product configuration for U.S. accounts
• Troubleshoot technical issues
• Lead implementation process alongside CS
• Reduce onboarding time to < 5 days