About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! About the TeamOur team is on a mission to solve complex challenges for the millions of people we serve every day. We are looking for a talented Senior Product Designer to join our Consumer Experience team, specifically focusing on the Notifications & Outbound ecosystem. This team is the primary voice of our brand, managing the end-to-end journey of how we reach users through email, SMS, and other messaging mediums to drive critical actions like review collection.You will take a leading role in this product area, collaborating with designers, product managers, and engineers to transform outbound communication into a seamless, high-value user experience. How you’ll make an impact: Lead Outbound Strategy: Own the end-to-end design process for our notification systems, turning conceptual communication strategies into simple, elegant, and high-converting user journeys across email and mobile. Drive Engagement: Solve complex problems around review collection and outbound outreach, ensuring we reach the right user at the right time with the right message.. Modern Tooling AI: Craft high-fidelity mockups and interactive prototypes in Figma, leveraging Generative AI to accelerate design workflows and explore personalized content at scale. Measure Iterate: Collaborate with cross-functional teams to guide the UX from discovery through launch, with a heavy focus on measuring design impact through conversion metrics and user sentiment. InfluenceMentor: Shape high-level product ideation to ensure we are building the right things. You will also mentor junior designers and champion a user-centric, data-driven culture. The must have skills that matter: 7+ Years of Experience: A proven track record in product design with a portfolio that showcases expertise in visual design, interaction design, and complex problem-solving. B2b Saas experience . Outbound Expertise: Experience or strong interest in designing for off-platform experiences (Email, Push, SMS) and understanding the nuances of communication design. Impact-Driven Mindset: Deep knowledge of the product lifecycle with a focus on defining and tracking success metrics to prove the ROI of design interventions. Technical Savvy: Proficiency in Figma and a growth mindset that embraces new technologies, including AI-assisted design and complex design systems. Strong Communication: A proven ability to articulate the why behind your design decisions and navigate ambiguity with optimism and humility. Why You’ll Love Working with Us? Work with cutting-edge technology in a collaborative, global team Competitive salary + good benefits (insurance, annual leave, bonuses, referral rewards, and more). We’re Great Place to Work Certified (4 years in a row!). Hybrid work model (3 days in office – Prestige Tech Pacific). Interview Process: [must use for all Engineering roles only] Tech Round 1: HM exploratory call Tech Round 2: Technical Round Tech round 3: Technical Round Hiring manager: Chat with Director HR Round: Chat with HR team on culture/ Behavioural If this sounds like you, let’s talk