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VP of Donation Development and Family Services

DnwestSan Ramon, CA

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Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.

At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY

The Vice President of Donation Development and Family Services (VPDDFS) is responsible for 
the management, oversight, performance, fiscal management, strategic planning, staffing, and 
regulatory compliance of the Donation Development and Family Services departments. These 
departments include partner and hospital relationship management and development, donor 
approach and authorization, and donor family aftercare services. The VPDDFS will engage 
leadership, front-line staff, and others around a well-articulated strategy to increase DNWest’s 
donation development efforts, which ultimately leads to top-quartile authorization and 
conversion rates of potential donors.

In collaboration with the Chief Operating Officer (COO) and DNWest clinical leadership, the 
VPDDFS will create and sustain hospital and partner relations strategies, Family Services team 
operational effectiveness, and oversight of DNWest’s Donor Aftercare operations by leading 
continuous process improvement and accountability. This position is responsible for developing 
and formulating short and long-term strategies and overarching programs designed to improve 
DNWest’s competitive position with external stakeholders. As a part of the Executive 
Leadership Team, the VPDDFS participates in organizational strategic planning and budgeting 
processes

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

The essential functions and qualifications listed are typical examples of work performed by positions 
in this job classification and general required qualifications. They are not designed to contain or be 
interpreted as a comprehensive inventory of all duties, tasks, responsibilities and qualifications. 
Employees may perform other duties as assigned. Reasonable accommodations may be made to 
enable individuals with disabilities to perform the essential functions.

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